This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from ecoiseco.com (the “Site”).

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. Learn more and how to disable cookies at http://www.allaboutcookies.org

• Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps

• Web beacons, tags, and pixels: Electronic files used to record how you browse the Site

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as Order Information.

When we talk about Personal Information in this policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information to:

• Fulfill any orders placed through the Site (including processing payment, arranging shipping, and providing invoices and order confirmations)

• Communicate with you

• Screen orders for potential risk or fraud

• Provide you with information or advertising relating to our products or services, in line with your preferences

We use the Device Information to:

• Help us screen for potential risk and fraud (especially your IP address)

• Improve and optimize our Site (for example, by generating analytics on how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns)

We may also use Facebook advertising to serve personalized ads to users who have visited our Site.

Sharing Your Personal Information

We share your Personal Information with third-party services that help us operate our Site, fulfill orders, process payments, and communicate with customers. These services only access your information to the extent necessary to perform their tasks.

For example, we use:

• WooCommerce to power our online store

• PayPal and Stripe to process payments

• Google Analytics to understand how users interact with the Site

• Klaviyo or other email marketing tools to send notifications or promotions

We do not sell your Personal Information or use it for unrelated purposes. We may disclose your information if required to comply with applicable laws and regulations (e.g. in response to a subpoena or lawful request by authorities).

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. Learn more about how targeted advertising works by visiting the Network Advertising Initiative (NAI):
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising at:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

• Or via the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection and usage practices when we see a “Do Not Track” signal from your browser.

Your Rights

If you are a resident of the European Union, you have the right to access the personal information we hold about you and request that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the information below.

We process your information to fulfill contracts we might have with you (e.g., if you place an order through the Site), or otherwise to pursue our legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Policy Updates

We may update this privacy policy occasionally to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, or if you have questions or complaints, please contact us by email at:
support@ecoiseco.com